Author |
Chris Voss (with Tahl Raz) |
Title |
Never Split the Difference |
Publication Year |
2016 |
Genre |
Business, Self-Help, Negotiation |
Core Concepts |
Emotional intelligence, tactical empathy, calibrated questions |
Key Techniques |
Mirroring, labeling, "No" as a tool, Ackerman bargaining model |
Main Themes |
Influence through understanding human psychology |
Special Terms |
"Black Swans"—unknown unknowns to uncover |
Applications |
Negotiations, business deals, crisis management |
Notable Achievements |
Bestseller, praised for practical negotiation advice |
Publisher |
Harper Business |
ISBN |
978-0062407801 |
Page Count |
288 pages |
Language |
English |
Amazon Link |
Never Split the Difference on Amazon |